Retailer You Are @ Home/ Success Stories/ Retailer Office Products Retailer Situation The CFO of this 800 store retail chain was experiencing significant overhead expense in the Accounts Payable department. Critical Issue The company’s suppliers were sending paper invoices to the Accounts Payable department. Reducing overhead expense associated with processing and reconciling paper invoices was identified as a critical issue that needed to be addressed. Reasons The E-Commerce Manager of our client stated that the company had made great strides in getting suppliers to do business with the company electronically via EDI. However, not all suppliers had the technology, expertise or financial resources available to them to conduct business with the company via EDI. Capabilities Needed The company needed a way to cater to their non-technical suppliers without sacrificing the efficiencies associated with electronic processing. The company wanted to receive information from their suppliers in an electronic format, which integrated into their ERP system. InfoAccess.net Provided InfoAccess.net’s Order Management Services allowed this retailer to electronically send orders for their non-technical suppliers. In turn, our services allowed the non-technical suppliers to continue to receive their orders via their preferred method: Fax, Email/Excel, or the Internet/Web. Additionally, these suppliers used their preferred method to submit Advance Ship Notices and Invoices. We then converted these documents into the retailer’s EDI standards. Results Our OMS implementation enabled this Office Products Retailer to gain the same efficiencies from their non-technical suppliers that they ere gaining from their EDI-enabled suppliers. Because InfoAccess.net connected the suppliers using the retailer’s established communication method (EDI), this initiative was completed without the cost and resource usually associated with large implementations.