Case Code
The UPC number for the case of product, different from the item UPC code.
Category Management
The management of product categories as strategic business units. The practice empowers a category manager with full responsibility for the assortment decisions, inventory levels, shelf-space allocation, promotions and buying. With this authority and responsibility, the category manager is able to judge more accurately the consumer buying patterns, product sales and market trends of that category.
Challenge and Response
A method of user authentication. The user enters an ID and password and, in return, is issued a challenge by the system. The system compares the user's response to the challenge to a computed response. If the responses match, the user is allowed access to the system. The system issues a different challenge each time. In effect, it requires a new password for each logon.
Channel
A push technology that allows users to subscribe to a website to browse offline, automatically display updated pages on their screen savers, and download or receive notifications when pages in the website are modified. Channels are available only in browsers that support channel definitions, such as Microsoft Internet Explorer version 4.0.
Channel Conflict
This occurs when a company's old economy supply chain competes with its new economy supply chains.
Clearinghouse
A conventional or limited purpose entity generally restricted to providing specialized services, such as clearing funds or settling accounts.
Click-and-Mortar
With reference to a traditional brick-and-mortar company that has expanded its presence online. Many brick-and-mortar stores are now trying to establish an online presence but often have a difficult time doing so for many reasons. Click-and-mortar is "the successful combination of online and real world experience."
Clip Art
A collection of icons, buttons, and other useful image files, along with sound and video files that can be inserted into
documents/web pages.
Clipboard
A temporary storage area on a computer for cut or copied items.
CMI
Co-Managed Inventory.
Code
A numeric, or alphanumeric, representation of text for exchanging commonly used information.
Codifying
The process of detailing a new standard.
Collaborative Planning, Forecasting and Replenishment (CPFR)
An initiative that enables companies along a supply chain to work together, communicating via the internet, to develop a single, more accurate demand forecast and to create a plan for delivering product to meet that demand.
Common Carrier
In the United States and Canada, a public data transmission service, such as a telephone or telegraph company, that provides the general public with transmission service facilities.
Communication Protocol
The method by which two computers coordinate their communications. BISYNC and MNP are two examples.
Compliance Checking
The function of EDI processing software that ensures that all transmissions contain the mandatory information demanded by the EDI standard. Compares information sent by an EDI user against EDI standards and reports exceptions. Does not ensure that documents are complete and fully accurate, but does reject transmissions with missing data elements or syntax errors.
Compliance Monitoring
A check done by the VAN/third party network or the translation software to ensure the data being exchanged is in the correct format for the standard being used.
Compliance Program
A method by which two or more EDI trading partners periodically report conformity to agreed upon standards of control and audit. Management produces statements of compliance, which briefly note any exceptions, as well as corrective action planned or taken, in accordance with operating rules. Auditors produce an independent and objective statement of opinion on management statements.
Confirmation
A formal notice (by message or code) from a electronic mailbox system or EDI server indicating that a message sent to a trading partner has reached its intended mailbox or been retrieved by the addressee.
Consignment Inventory
1. Goods or product that are paid for when they are sold by the reseller, not at the time they are shipped to the reseller. 2. Goods or product that are owned by the vendor until they are sold to the consumer.
Consumer-Centric Database
Database with information about a retailer’s individual consumers, used primarily for marketing and promotion.
Container
The packaging, such as a carton, case, box, bucket, drum, bin, bottle, bundle, or bag, that an item is packed and shipped in.
Continuous Replenishment
Continuous Replenishment is the practice of partnering between distribution channel members that changes the traditional replenishment process from distributor-generated purchase orders, based on economic order quantities, to the replenishment of products based on actual and forecasted product demand.
Cookie
A piece of information from your computer that references what the user has clicked on, or references information that is stored in a text file on the user's hard drive (such as a username). Another way to describe cookies is to say they are tiny files containing information about individual computers that can be used by advertisers to track online interests and tastes. Cookies are also used in the process of purchasing items on the Web. It is because of the cookie that the "shopping cart" technology works. By saving in a text file, the name, and other important information about an item a user "clicks" on as they move through a shopping Website, a user can later go to an order form, and see all the items they selected, ready for quick and easy processing.
CPFR
Collaborative Planning Forecasting and Replenishment.
Critical Differentiators
This is what makes an idea, product, service or business model unique.
Cross Docking
A distribution system in which merchandise received at the warehouse or distribution center is not put away, but instead is readied for shipment to retail stores.
Cross docking requires close synchronization of all inbound and outbound shipment movements. By eliminating the put-away, storage and selection operations, it can significantly reduce distribution costs.
CRP
Continuous Replenishment Program.
Customer
1. In VMI, the Trading Partner or reseller, i.e. Wal-Mart, Foodlion, or CVS. 2. The Retailer, Grocer, or Chain.
Customer Acquisition or Retention
Key selling point to potential marquis partners.
Customer Relations Management (CRM)
This refers to information systems that help sales and marketing functions, as opposed to the ERP (Enterprise Resource Planning), which is for back-end integration.
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